Q: What winter package is best for me?
A: We built our winter packages according to customer needs while keeping budget in mind:
-The 20 visit package was based on looking at the average for past decade snow falls in the area. As the name states, the package includes 20 pre purchased visits for the season and snow removal crews will deploy daily to remove snow upon a minimum of 2.5 cm accumulation. This is the lowest cost package, it is designed to keep our customers functional through the season and it does not include ice control. Any additional visit required beyond the original 20 can be purchased at the same prorated cost if desired.
-The Gold package was built for residential customers requiring a higher level of service, an unlimited number of seasonal visits and inclusion of ice control. Crews deploy at the 2.5 cm threshold with snow often removed sooner in order to stay on top of any ice build up. In all residential packages, snow is usually removed within 12 hrs of end of snow fall.
-Commercial packages are custom built according to customer needs, they factor facility hours, traffic, specific agreement dates and thresholds. They can include ice control and snow hauling as required.